Account

Billing

Review your current web plan, make plan changes through Stripe, or contact support for account help.

Contact support

Current Plan

Billing status is updated from Stripe after checkout or portal changes.

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Plan

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Status

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Next Date

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Stripe management appears after a web checkout is started or completed.

Web Plans

These options are managed on the web through Stripe. Mobile app access can use the same signed-in account where supported.

Individual

1 user

$9/mo

  • 25-mile facility map view
  • 15-mile nearby alerts
  • Survey history and nearby Scout Reports

Team

5 seats

$19/mo

  • Team access for up to 5 users
  • Nearby alerts and survey history
  • Shared market awareness workflow

Regional

Portfolio access

$99/mo

  • Portfolio-wide monitoring
  • Regional team support
  • Broader market coverage

Need Help?

If Stripe is unavailable or your account status looks wrong, email support and include the account email you use for Survey Alert.